OMNICHANNEL CONTACT CENTER
For Over a Decade
Enabling the Agile & Omnichannel Contact Center for Over a Decade
SVP, Product & Strategy
As vice president of product and strategy, Shannon Lekas is responsible for OpenMethods product portfolio, go-to-market initiatives and strategic product direction. Prior to joining OpenMethods, Shannon spent many years with both Genesys and VHT where he held various senior-level positions focusing on strategic customers and leading teams in sales, product management, strategy and business development. He successfully led go-to-market planning for new product lines, as well as played an integral role in Premise-to-SaaS business strategy changes. He is passionate about brand engagement and the use of customer in control solutions that make brand experiences, of all types, enjoyable for customers. Shannon holds a Bachelors of Science and Masters of Science from Stephen F Austin University.
Mr. Montgomery is currently the CEO of an advisory business, Montgomery Advisory LLC. He also serves on the Board of Directors at DreamWorks SKG. Previously, he co-founded and was president of Montgomery & Co., a boutique investment bank that was focused on internet based companies. Prior to this, Mr. Montgomery was chief executive officer of Sega Gameworks, a joint venture between Sega, Universal Studios, and DreamWorks SKG. In 1995, Mr. Montgomery joined DreamWorks and was instrumental in raising $1 billion in private equity financing. In 1989, Mr. Montgomery was the vice president and treasurer of the Walt Disney Company and was actively involved in the IPO of EuroDisney, where he later became the executive vice president and chief financial officer.