Unlocking the Power of Customer Success
Join Us For An OpenMethods Office Hours!
Wednesday, July 31st @ 12:30 PM PST.
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Past Events:
Unlocking the Power of Customer Success
Date: June 26, 2024 3:30 PM EST.
In this OpenMethods Office Hours session, we’ll sit down with Nick Kennedy, SVP of Customers, to chat about:
- How OpenMethods is championing a gold standard success practice
- Why Customer Success is more than just a touchpoint
- How CSMs turn customers into champions
Watch to learn how we think CSM is a synonym for BFF.
OpenMethods Office Hours: How OM Complements AI
Date: May 22, 2024 3:30 PM EST.
We know new AI is popping up in every corner of the tech space, and the CRM-space is no different. But once you’ve implemented and AI strategy…what comes next?
Chris will walk us through:
- What AI looks like in the CRM and CX spaces
- What customer interactions will look like with AI assistance
- How you can drive successful agent outcomes
Join the conversation and learn how to complement your AI strategy with intelligent automations.
OpenMethods Office Hours: CRM User Experience in Zendesk and Oracle
Date: April 22, 2024 3:30 PM EST.
In this OpenMethods Office Hours session, we’ll sit down with Shannon Lekas, VP of Product and Compliance, to chat about:
- Unique challenges CRM users face
- Best practices for implementing and scaling a CRM strategy
- How the CRM will evolve in the contact center and CX spaces
Join us and follow the conversation on how we think CRM users can maximize their user experiences.
OpenMethods Experience Cloud Office Hours!
Date: August 10th, 2023 1:00 PM EST.
Come and be a part of our exclusive showcase presented by the Sales Engineering team, where we will demonstrate how we make the most of OpenMethods Experience Cloud.
In this session, we will showcase the Dynamic UI feature of PopFlow and how it helps to provide contextual and guided user experiences.
Client Spotlight: OpenMethods + Pella
Date & Time: July 27, 2023 1:00 PM EST.
We know the undertaking of upgrading your CRM can be costly, tedious, and time-consuming – but it doesn’t have to be! Sit down with OpenMethods and Pella on July 27 as we talk about the transformative power of partnership when updating business processes.