Making Customer Interactions Easy

Centralize, Streamline, & Secure Customer Interactions and Business Processes.

OpenMethods streamlines customer interactions and business operations by integrating with CRM and other systems, resulting in simplified, secure, and efficient experiences that enhance engagement between customers and brand representatives.

The CRM Data You Need Lives In Pieces.

In Different Apps & Platforms!

Some Apps & Integrations

Piece Data Together….

Close The Gaps & Automate CRM Workflows

With OpenMethods

Results you can track.

The results speak for themselves. Our customers have more efficient agents, happier customers, and streamlined workflows. We like to call it a win/win/win.

And our customers agree!

pella
kubota
chewy
overhead-door
mobis
veritas
kohls
garden-of-life
latham
canon
BBB-ind
3m
arval
maurices
academy
NIH
Rockwell-Automation
costco

Here are just a few of our many satisfied customers who have benefited from using OpenMethods.
Check out a case study for more information!

Watch how we addressed a prevalent challenge among customers, the challenge of tracking their order status, with “WISMO” (Where Is My Order).

Watch how we addressed a prevalent challenge among customers, the challenge of tracking their order status, with “WISMO” (Where Is My Order).

Solution for companies with too much software.

Curious to learn how OpenMethods Experience Cloud has spent the last decade helping companies maximize operational efficiency? Our solution helps unify your disparate third party applications into streamlined workflows, and creates a universal composite queue out of your CRM interaction channels. Maximize the investment of your initial tech stack and gain additional ROI with our powerful solution suite.

 
Download the OpenMethods onepager to learn about:
Challenges call centers without OpenMethods face
Providing your customers with context-specific interactions
Empowering agents with automated workflows and an integrated CRM
Improvements in agent effort, customer satisfaction, and overall ROI

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Building a Streamlined and Secured Experience.

Building a Streamlined and Secured Experience.

Your data is sensitive. As it moves between client and server-side applications, it becomes vulnerable to data leaks and attacks. OpenMethods’ AppConnector reduces this risk by creating a single, secure CRM user view - whether you use two or two hundred applications.

 
Download the AppConnector onepager and learn about:
Protecting the CRM user from malicious attacks and bad actors
Securing the integration of your third party applications
Patent-pending server-side authentication of AppConnector

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