OpenMethods for Employee Experience

Coordinate with Ease

Operational teams function like well-oiled machines. But why do things seem to get complicated when multiple business units need to work together toward a common goal? Teams work in their own native applications, but hit roadblocks when it comes to visibility, collaboration, and reporting.

OpenMethods can help.

Prioritize Employee Experience (EX) an harness the power of each team’s preferred tech stack and bring only the relevant context into your Zendesk or Oracle instance. 

Every Process, Every Team

Seamless Collaboration For All

Connect your teams, processes, and tools to champion successful outcomes – no matter the request.

Onboarding made Easy

Make day one a breeze for new employees  by tracking and reporting all onboarding activities in a single location.

Everything from IT equipment tracking to HR form completion to Finance 401K enrollemnts can be assigned, tracked, and updated directly from your CRM.

Pairs Well With: HR | IT | Finance

 

A Helpful Help Desk

The complexity of employee inquiries ranges from easy-peasy to Pandora’s Box. No matter what employee inquiry comes your way, OpenMethods makes them easy to manage.

Whether it’s an employee requesting an equipment upgrade, a question about open enrollment, or a password reset request, each request can be assigned to the correct team at the correct time with the correct context.

Pairs Well With: IT | HR | Operations

Effortless Training

Need to roll out new compliance training to all employees? Or maybe renew certification for a small group of folks? Or even assign career development material for professional development?

Whatever your training need, we make it easy to assign, track, and follow-up to ensure all training needs are tracked and completed on time.

Pairs Well With: HR | IT | Legal | Operations

How we do this

Easy Workflows & Automations with Experience Cloud

World class EX is just a few clicks away.

Build, scale, and iterate processes with Experience Cloud. From simple-and-straightforward to customized-and-complex, we make designing each experience flawless with our Experience Designer.

Cohessive Data

All the info you need without needing to grab metrics from seaprate apps.

Assign Tasks

Let team members know when they’re at bat by assigning relevant tasks.

Auto Populate Fields

No need to copy+paste data! Auto-populate data fields with relevant data.

Connect Third Party Apps

Streamline and secure your favorite third-party apps into the CRM.

Connect Multiple Workflows

Make business processes native to the CRM by connecting workflows that help guide each and every interaction to resolution.

Custom Scripts

Build, design, test, and deploy custom forms and buttons designed to collect, edit, and update information from multiple applications.

Un-Silo Your Teams

We Can Show You

Whether you need out-of-the-box or a custom built deployment, our team has decades of knowledge and know-how to deliver best in class CX solutions.

Data Processing Agreement

 

Please complete the OpenMethods customer notification form to hear about new or replacement subprocessors. Only customers who subscribe will be notified of changes.  Please see our Data Processing Addendum for further information.

You have Successfully Subscribed!