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Three Ways Process Automation Skyrockets Agent Productivity
By: Erin CastoProduct Marketing Manager In 2022, toggling back and forth between multiple applications to perform a task isn’t an uncommon workflow....
Automate Service Processes Using OpenMethods & Oracle Service
Discover how the roles of service agents are adjusting. How OpenMethods is guiding the way to provide valuable ways to communicate across multiple...
You Can Make CX Effort Easy!
By: Gerrit V Lydecker Jr. Founder and CEO Emerging interaction integration platforms enable companies to automate and personalize interactions to...