OMNICHANNEL CONTACT CENTER
For Over a Decade
OpenMethods Hires Mike Maringas to Lead Development & Engineering Efforts
LOS ANGELES | January 30, 2019
OpenMethods is pleased to announce its recent hire of Mike Maringas, who will join the OpenMethods team as Chief Technology Officer. In this role, Mike will drive the optimization and execution of Openmethods’ product roadmap to ensure OpenMethods’ clients get the most value out of their Harmony and PopFlow deployments.
“I was attracted by the company’s technology, culture and track record,” Mike said. “OpenMethods is taking a unique approach to solving the large problems contact centers face in making their channels, data and CRM work together to create world-class customer experiences, and I wanted to be part of it.”
Mike comes to OpenMethods with over 30 years of experience working for some of the top technology companies. Having most recently served as Vice President of Engineering for MobileIron, where he led the U.S. and India-based engineering, infrastructure and development teams responsible for on-premise and cloud offerings serving 15,000 customers and 10+ million devices. Before MobileIron, Mike was Senior Director of Engineering for Oracle, where he was responsible for new development and integrations for Oracle Service Cloud. He was also the engineering lead for $1.5 billion in M&A transactions. Previous to Oracle, Mike was Director of Engineering for RightNow Technologies (acquired by Oracle), where he led the cloud transformation for solutions that generated 2.6 billion unique visitors per year. He also built and led the team from the ground up that developed the chat cloud service, which became a $200 million business. Mike has also held senior engineering roles at Microsoft and Rockwell Collins.
“We are ecstatic to have Mike lead or engineering, infrastructure and development efforts”, said Gerrit Lydecker, CEO of OpenMethods. “Mike brings a unique and valuable depth of technical acumen and experience that will accelerate our mission of supporting our large contact center clients in their pursuit of creating the best customer experiences in their industries.”
For more information about OpenMethods and the newly released features please contact Joe Newsum at 816-283-8965 ext. 118.